Terms and Conditions
Effective January 1, 2026
Frontier Moses Lake Concrete, concretemoseslake.com, sales@concretemoseslake.com
Agreeing to these terms
These terms cover your use of the Frontier Moses Lake Concrete website and any estimate or work you ask us for. By using the site, calling us or sending the form, you agree to them. If you don't agree, please don't use the site.
When we do a job for you, we'll also give you a written estimate or agreement. If it says something different from this page, the written agreement for your job wins, because it was made for your property and your project.
What we do
We're a concrete contractor in Moses Lake, WA, and we work in the cities around it. Our work includes driveways, patios, sidewalks, garage floors, steps, footings, foundations, stamped and decorative concrete and related jobs. You can read more about the business on our About page and see our services from the home page.
What you see on this site is general information about our work. It isn't an offer to do a specific job at a specific price, and it isn't engineering or legal advice for your property.
Estimates and pricing
We give free estimates at your property, and asking for one doesn't obligate you to hire us. An estimate is based on what we can see and measure that day, such as the size of the area, the thickness of the slab, the condition of the ground underneath, access for the truck and the finish you choose.
Some things only show up once the old concrete is out or the ground is dug, like soft soil, buried debris, roots or old footings. If we find something that changes the work or the price, we'll stop and talk with you before going further, and any change is agreed in writing or by text or email before we do it.
An estimate is good for the period written on it. After that, material and labor costs may have changed, so we may need to update it.
Your part of the job
You agree that you own the property or have the owner's permission for the work, and that you'll give us clear access on the days we're scheduled. Please tell us about anything buried that we can't see, such as sprinkler lines, septic parts, drain lines or private electrical runs, because we can only plan around what we know about.
Some concrete work needs a permit from your city or county. Your written agreement says who arranges it for your job. Property lines, easements and homeowners association rules are yours to confirm before we start.
Scheduling, weather and cancellation
We schedule pours for weather that gives the concrete a fair chance to set right, so rain, freezing temperatures, strong wind or extreme heat can push a date back. When that happens, we'll reach out and set the next workable day, and a weather delay isn't a breach of our agreement.
If you need to cancel or move your date, call us at (509) 512-0637 as early as you can. If we've already ordered materials, scheduled concrete delivery or done prep work, you may owe for those costs as your written agreement describes.
Curing and care after the pour
New concrete needs time to cure, which is the wait while it hardens and gains strength, before it can handle foot traffic and then vehicles. We'll tell you when it's ready for each.
Damage from using the slab too early, from heavy equipment, from deicing chemicals in the first winter or from changes someone else makes to drainage or grading isn't covered by our work.
Payment
Your written agreement sets the deposit, if there is one, and when the balance is due. Unless it says otherwise, the balance is due when the work is finished.
If a payment is late, we may pause further work until it's settled and use the remedies Washington law allows to collect what's owed.
Warranties and what concrete does
We stand behind our work, and any specific warranty for your job is the one written in your agreement. Outside of that written warranty, the website and our services are provided as they are, without other promises of any kind to the extent the law allows.
Concrete can develop small hairline cracks, and color and texture can vary from one pour to the next, from samples and from photos. We cut control joints, which are planned lines in the slab, so cracks tend to follow them, but no contractor can promise a slab that never cracks. Normal hairline cracking and color variation aren't defects.
Limits on our responsibility
To the extent the law allows, Frontier Moses Lake Concrete isn't responsible for indirect or follow-on losses, such as lost use of your property, lost income or emotional distress, from using this site or from our work. If we're found responsible for a loss, our total responsibility is limited to the amount you paid us for the job involved.
We're also not responsible for delays or damage caused by things outside our control, such as weather, material shortages, ground conditions we couldn't reasonably see or work done by others.
Settling a disagreement
If something isn't right, call us or reach us through the Contact page first. Most problems get solved fastest with a conversation and a look at the job together, and we'll make a real effort to work it out before anyone involves a lawyer.
If we can't settle it that way, either of us may take it to the courts in the State of Washington in the county where the work was done.
Governing law
These terms and any work we do for you are governed by the laws of the State of Washington.
Changes to these terms
We may update these terms from time to time, and the version on this page is the one that applies. Changes don't affect a written agreement you've already signed with us.
If you have a question about these terms, call (509) 512-0637 or send us a note through the Contact page.