Privacy Policy
Effective January 1, 2026
Frontier Moses Lake Concrete, concretemoseslake.com, sales@concretemoseslake.com
What this policy covers
Frontier Moses Lake Concrete is a concrete contractor in Moses Lake, WA. This policy explains what information we collect when you use our website, call us or ask for an estimate, how we use it, how long we keep it and what you can ask us to do with it.
It applies to this website and to the contact we have with you because of it. If you want to know more about who we are before reading on, our about page has that.
Information you give us
When you fill out our estimate or contact form, we collect what you type in, usually your name, phone number, email address, the address of the property and a description of the job, such as a cracked driveway or a new patio. Our form is run through an outside form service, so your answers pass through that service before they reach us.
When you call (509) 512-0637 or email us, we keep the details you share so we can answer your question, schedule a visit and write up your estimate. We don't ask for payment card numbers through this website.
Information collected automatically
Like most websites, ours may collect basic technical information when you visit, such as your browser type, device, general location by city or region, the pages you view and how you arrived at the site. We use this to see which pages people find useful and to fix anything that isn't working.
This information may be gathered with cookies, which are small files your browser stores, and with analytics tools from outside providers. You can block or delete cookies in your browser settings, and the site will still work for reading pages and sending us a request.
How we use your information
We use what you send us to reply to you, visit your property, prepare your estimate, schedule and do the work, and follow up on a job we've finished. We may also use it to keep records we need for billing, taxes or warranty questions.
We don't sell your personal information, and we don't rent or trade it to other companies for their marketing. We share it only with the services that help us run the business, such as our form, email and analytics providers, or when the law requires it.
How long we keep it
We keep estimate requests and job records for as long as we need them to serve you and to answer questions about work we did, and for as long as tax or business record rules require. When we no longer need information, we delete it or remove the details that identify you.
We take reasonable steps to protect what you send us, but no website or email system is completely secure, so please don't send anything through the form that you'd want kept highly confidential.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it, and we'll do that unless we have to keep a record for legal or billing reasons. You can also ask us to stop contacting you at any time.
Depending on where you live, state law may give you other privacy rights, and we'll respect those when you ask. We may need to confirm who you are before we act on a request, so we don't hand your information to someone else.
Children's privacy
This website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. The version on this page is the one that applies, so check back here if you want to see what's current.
How to raise a privacy question or concern
If you have a question about your information or want to make a request, call us at (509) 512-0637 or reach us through our contact page. Tell us what you'd like us to do, and we'll reply and let you know what we've done about it.